To ensure a safe, secure, and fast remittance you must have the required balance in your RemitSend account. The entire amount you top up in your account is always kept secure and ready for you to make remittances anytime you want. If you require further assistance on this, please contact us at support@remitsend.com or +6562297856.
Most banks are typically unable to provide the advanced, secure, and easy remittance services provided by leading FinTech companies such as RemitSend. They also do not have the secure digital systems necessary to enable other advanced service providers to enable such transactions directly from their accounts. As such, we will not execute remittances directly through bank accounts until local banks have more advanced, safer, and cost-effective technology. In the meantime, you can enjoy better, safer, faster, and cheaper remittance services from RemitSend.
If you require further assistance on this, please contact us at support@remitsend.com or +6562297856.
We are evaluating this based on popular demand from our customers and expect to have GIRO services in the coming months.
No, there are no charges for transferring your money from your bank account to your wallet/account with RemitSend.
You can make a bank transfer to the designated account. You can view the details of the account under the ‘How to add money?’ section under balance or in ‘Top Up History’ > ‘Add Money’ section.
If you require further assistance on this, please contact us at support@remitsend.com or +6562297856.
There is no minimum balance. Ensure enough funds for the remittance transactions you want to make and the remittance fee (if you are on the Flexi Plan or have already used all your subscription benefits).
SGD 999,999,999.00
You will be notified by an email once the bank transfer is completed and registered on our system, usually within 2 hours except on public and bank holidays. Your balance shall be updated after receipt of the funds. You may reach out to us at support@remitsend.com or +6562297856 for any further query.
If the amount is not updated correctly, please contact us at support@remitsend.com or +6562297856
Your money is safely parked in your RemitSend account and will be available for making remittances at all times. You may reach out to us at support@remitsend.com or +6562297856 for any further queries.
Your money is safely parked in your RemitSend account, available for making remittances at all times. You may reach out to us at support@remitsend.com or +6562297856 for any further queries.
We request you to please recheck your account information while making the top-up. We may not be able to help in case the amount has not been received by us for your account. You may reach out to us at support@remitsend.com or +6562297856. We will try our best to help you resolve the issue.