We provide a seamless service for safe, fast, and secure remittances. Follow 3 simple steps and you will be all set to access your RemitSend account:
1. Register for free with your UEN or ACRA ID.
2. Verify your registered business and yourself.
3. Select the best subscription for your business needs.
If you require further assistance, please contact us at firstname.lastname@example.org or +6562297856.
Verification is one of the ways we keep your money safe and also comply with the financial regulations in the countries we operate in. When you register with us, we need to ask you for relevant documents to validate your details with ACRA (the national authority for business entities, public accountants and corporate service providers in Singapore). This will help us verify and ensure that it meets our acceptable policy.
Account setup is instant in most cases if verified using your ACRA ID/UEN and SingPass. However, in certain cases, we may need to verify your physical records, in which case it may take up to 2 business working days.
We will send you an email confirmation as soon as your account is open and ready for use.
It usually takes only 2 working days to conduct the necessary regulatory checks. We will keep you informed about your status via email. If you require further assistance, please contact us at email@example.com or +6562297856.
To complete your verification, at times we need some additional information and documents. The information helps our compliance team to verify your business and get you started with RemitSend. If you require further assistance on this, please contact us at firstname.lastname@example.org or +6562297856.
As a financial institution, we need to verify the identity of all our clients according to local regulations. To avoid any delays in accessing our services, we request you to please share your full name, accurate address, phone number, and email id, when you create your profile.
Yes, you can surely have separate accounts for each business of yours, provided that these accounts are registered with their own ACRA number and a different email id.
Nothing. It’s free!
To meet regulatory requirements and keep all our users’ funds safe, we are offering our services only to businesses with a valid UEN/ACRA number.
It could be because of two reasons: a. At times, the external ACRA database is not accessible. Please try again after 30 minutes. b. The UEN/ACRA number provided is either not valid or has been de-registered with UEN/ACRA. Please contact us at email@example.com or +6562297856, if you need any assistance.
We are committed to follow the guidelines of the regulators and verify each business and their representatives who use RemitSend. Please provide the ID that is mentioned in the ACRA BizFile of your business.
At present we do not support sub accounts for subsidiary companies with layered reporting. You can open separate accounts with us for each subsidiary using their separate UEN/ACRA number and take advantage of multi-user access features.
At present, RemitSend is available only for businesses registered in Singapore and have a valid UEN/ACRA number.
Officials of a business with designation as ‘Owner’, ‘Director’ or ‘Partner’.
If you do not have a SingPass, please fill in the required information on the relevant page and submit a valid proof of identity. We will contact you after we receive your details.
If you are encountering errors during verification via SingPass/MyInfo, you can opt to fill in the required information in the relevant section and submit a valid proof of identity. We will contact you after we receive your details.
We are committed to the security of the transactions done for your company through RemitSend. We, therefore, recommend an authorized person to set up your account. If you are not an authorized representative, we require an authorization letter to complete the account setup. An authorization letter is issued by your company, authorizing you to register your company on RemitSend and operate the account on the company’s behalf. For your ease, we provide a format of the authorization letter, which can be downloaded, signed by the authorized representative of your company, and submitted again on the platform for our records.
Please provide any valid photo identity document (ID) which includes details such as name, nationality, date of birth, address, etc. (issued by an approved authority). You can also scan multiple IDs and submit them as one file.